"Where to start with how amazing you guys are. I have loved your Pearly Queen dress for so long, even before I got engaged. It's so vintage and fun, classy yet cheeky! I could also never get over the price. When I ordered my dress, I got to speak at length to Shelley and by the end of it, it was more like talking to a friend, it made getting my dress even more exciting!
The joy I felt when my pretty pink box arrived is hard to describe, I think it's the prettiest box I've ever received in the post. Wrapped carefully in tissue paper, I felt I was receiving a bespoke dress, everything about opening that box was magical, like noting I've ever received in the post before, it felt so wonderfully personal - from the note, to the way the dress was folded so carefully, to the stunning satin hanger, it just echoed the pride and love that you seem to put into everything you do.
I ran up to my room to put it on, and it didn't disappoint. It fitted so well and looked so pretty, I had a little dance right there! I couldn't wait for my wedding day. The dress went down an absolute storm at the wedding - everyone loved it. It made me feel so beautiful and totally fun. It fitted so well! The quality from every stitch and bead to the material is amazing, and even more amazing considering the price!
It seems wrong to talk about how wonderful you are at customer service, because at the end of the day, you didn't make me feel like a customer you made me feel far more special than that. You are incredible though, from communication to delivery times, everything was so slick, and done with such thoughtfulness, it only added to the magic of my big day – especially getting a call just as I put on my dress and was heading downstairs, impeccable timing, made me smile so much!! Thank you ladies, you are truly as wonderful as your designs"