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Privacy Policy

At Kitty & Dulcie, we take your privacy extremely seriously.  We hate spam just as much as you do and will never sell, rent or otherwise distribute or make public any personal information that you may share with us.

The purpose of this Privacy Policy is to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. It will also outline your rights with respect to the data that we collect.

What is Personal Data?

Personal data means any information relating to an identified or identifiable natural person (you, the ‘data subject’) by us (the ‘data controller’) or any other third party. An identifiable natural person, as defined by the EU General Data Protection Regulation (GDPR) is “one who can be identified, directly or indirectly, such as by a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Personal Information that we Collect & Why we Collect it

This website collects and uses personal information for the following reasons:

Site Visitation Tracking

Google Analytics

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see below).

Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website, although it will affect your ability to shop and purchase products, as this site uses cookies to keep track of what you have in your basket, and to remember you when you return to our site (see 'Cookies' below).

Cookies

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. At Kitty & Dulcie we use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To order products on kittyanddulcie.com, you need to have cookies enabled. For more information please read our Cookie Policy.

Our Planet K&D Blog

Should you choose to add a comment to any posts that we have published on Planet Kitty & Dulcie blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below.

The storage of the IP address takes place for security reasons, and in case your comment violates the rights of third parties, or you post illegal content through a given comment. The storage of this personal data is, therefore, in the interest of Kitty & Dulcie so that we can report any infringement.

Only your name (or pseudonym) and the date you made the comment will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

Your comment and its associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and its associated personal data deleted, please email us at hello@kittyanddulcie.com using the email address that you commented with.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

Payment

When you make an online purchase you are directed to Paypal, a Third Party payment platform. Kitty & Dulcie are informed of your contact details for the purpose of dispatch but have no access to payment details.

Contact Forms & Email Links

Should you choose to contact us using the contact forms on our website, or an email, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in this Privacy Policy or elsewhere. Instead the data will be collated into an email and sent to us.  We will then only use this data to contact you with regards to your enquiry.

Hyper Text Transfer Protocol Secure (HTTPS) ensures an encrypted connection between your browser and our website or form, however we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

How we store your personal information

The personal data regarding your order, such as name, email, address and phone number (we do not have access to ANY payment information) is stored on our database and is password protected. We are required by UK tax law to store personal data relating to your order for 6 years. After this time we shall delete your personal data from our database.

Third Party Data Processors

We use a number of third parties to process personal data on our behalf:

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you'll need to check that site's own privacy statement.

Your Rights

It is your legal right to request, at any time, to view, amend or remove any of the personal data we hold on you.  Simply email us at hello@kittyanddulcie.com with your request.

Data Controller

The data controller of this website is: Kitty & Dulcie, a UK partnership formed by S Bright and K Taylor.[5 The Paddock, Stock, Ingatestone, ESSEX, CM4 9BG].

Changes to this Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.